Privacy Policy

Last updated: [launch date, DD/MM/YYYY]

Ground Coffee Bar respects your privacy. This policy explains what personal information we collect when you use this website or order from us, why we collect it and how we look after it, in line with the Protection of Personal Information Act, 2013 (POPIA).

Who we are

Ground Coffee Bar, 41 Waterford Office Park, Waterford Drive, Fourways, Sandton, 2146. Telephone and WhatsApp: 078 785 9640. Our Information Officer is [owner’s full name].

What we collect

Our website does not have accounts, online payments or contact forms, and it does not store your order. When you send an order on WhatsApp, we receive the details you choose to share: your name, WhatsApp number, company and building, and your order. If you call us, we receive your phone number.

Like most websites, our hosting and analytics tools may record technical information such as your browser type, device and pages visited. This information does not identify you personally.

How we use it

We use your details only to confirm, prepare and deliver your order, to arrange boardroom bookings and to reply to your messages. We do not sell or share your personal information with anyone for marketing.

How long we keep it

Order messages stay in our WhatsApp chat history for as long as reasonably needed to serve you. You can ask us to delete our chat with you at any time.

Your rights

You may ask what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us on 078 785 9640. If you are not satisfied with our response, you may complain to the Information Regulator at inforegulator.org.za.

Cookies

This website may use essential cookies to work properly and analytics cookies to help us understand how visitors use it. Your order basket is saved only in your own browser and is cleared once you send your order.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.